Feedback from previous guests about their experience.
90%
liked the hotel and would stay again
Spacious rooms
Delicious food
Inconsistent service
Peak time rush
9.0/10
Perfect
Rooms
9.0
Location
10.0
Service
9.4
Dining
8.7
Guest reviews
9.0/10
based on 20 reviews
8.4
8.4/10 based on 1080 reviews
Tom
United States,
January
2025
9.4/10
We had a wonderful stay at this hotel! The staff went above and beyond to make sure we were comfortable, and the food was delicious with a great variety every meal. The spa facilities provided a perfect escape after a long day of activities, and the spacious rooms made us feel right at home. The location was unbeatable, close to skiing and attractions, but the Wi-Fi service could have been better as we encountered some issues with connectivity.
Rooms
9.0
The rooms were spacious and comfortable, making our stay very enjoyable.
Service
10.0
The service was excellent, with staff that were kind and attentive to our needs.
Location
10.0
The hotel is in a fantastic location in the center of Saalbach, making it easy to explore local attractions.
Dining
9.0
Dining was a highlight; every meal was well-prepared and the variety at dinner was impressive.
Facilities
9.0
The spa facilities and pools were amazing, offering both relaxation and recreation after a busy day.
Hugh
United Kingdom,
January
2025
9.6/10
I had a wonderful experience at this hotel, characterized by spacious and comfortable rooms that offered a great level of comfort. The highlight of my stay was definitely the delectable food choices, which truly enhanced my dining experience. I also enjoyed the impressive spa facilities, which provided a perfect chance to unwind after a day of activities. The staff's attentive service and the variety of wellness options made my stay memorable, although I did wish for additional activities to explore during my downtime.
Rooms
9.0
The rooms were spacious and provided a high level of comfort, making my stay very enjoyable.
Service
9.0
The service was attentive, with staff going out of their way to ensure my needs were met.
Location
10.0
Located conveniently in the heart of Saalbach, I found it easy to access skiing and local attractions.
Dining
9.0
I was impressed by the quality and variety of food offerings, especially at dinner. Each meal was enjoyable and well-prepared.
Facilities
9.0
The spa facilities and pools were excellent for relaxation and recreation.
Samuel
United Kingdom,
January
2025
9.8/10
I recently stayed at the hotel, and I have to say the staff's attentiveness was exceptional, always making sure we had everything we needed. The food was a highlight, especially dinner, which was both delicious and diverse. The spa facilities are a must-try for anyone looking to relax after a long day of skiing. On the flip side, while our experience was mostly positive, the Wi-Fi could have been a bit more reliable at times.
Rooms
9.0
The rooms were spacious and very comfortable, providing a great space to unwind after a day of activities.
Service
10.0
The service was top-notch; everyone was really nice and went above and beyond to ensure we had a wonderful stay.
Location
10.0
The hotel is perfectly located in the center of Saalbach, which made it super easy to get to the slopes and local attractions.
Dining
9.0
Each meal was a delight, especially the breakfast offerings, which set a positive tone for our day. Dinner was equally enjoyable with its variety.
Facilities
9.0
The spa and pool facilities were absolutely lovely, providing a great way to relax and recharge.
Gary
United States,
December
2024
9.8/10
I had a wonderful time at this hotel! The spacious rooms and engaging pools really added to my experience, and the location in the heart of Saalbach made everything so accessible. The food was delicious and varied, particularly at dinner. However, while the service was generally good, there were moments where it felt a bit inconsistent. Overall, a fantastic stay with a few minor hiccups.
Rooms
9.0
The rooms were spacious and incredibly comfortable, making it easy to relax after a long day of skiing.
Service
7.0
The service was generally attentive, although there were a few moments that felt a bit rushed during peak times.
Location
10.0
The hotel is perfectly positioned in the center of Saalbach, making it super convenient to access lifts and local attractions.
Dining
9.0
I really enjoyed the dining experience, especially the delicious and varied dinner options that were consistently well-prepared.
Facilities
10.0
The spa facilities and the pools were a highlight of my stay, providing a fantastic way to unwind.
Spacious rooms
Inconsistent service
William
United Kingdom,
December
2024
5.6/10
I had a delightful stay at this hotel with its fantastic amenities and welcoming atmosphere. The staff was incredibly kind and attentive, making my experience even better. I particularly enjoyed the diverse dining options and the relaxing spa facilities. The only downsides were that some activities were not well organized and there could be more options for family entertainment.
Rooms
The rooms were spacious and comfortable, allowing for a great night's sleep. Rating: 9
Service
Service was excellent; the staff went above and beyond to ensure my needs were met. Rating: 10
Location
The hotel’s location in the center of Saalbach made it easy to access skiing and local attractions, which was a major plus. Rating: 10
Dining
Dining options were delicious and varied, particularly at dinner where the preparation was top-notch. Rating: 9
Facilities
The spa facilities and both indoor and outdoor pools were fantastic for unwinding after a long day. Rating: 9
Richard
United States,
October
2024
9.6/10
I had a wonderful experience at the hotel, thanks to the kind and attentive staff who went out of their way to make my stay special. The food was absolutely delicious with a great variety, particularly during dinner. The spacious rooms provided a comfortable retreat after a day of skiing. However, I found the dining options for breakfast could have been improved slightly. Overall, the location in Saalbach was perfect for accessing local attractions and skiing, making it a great choice for family trips.
Rooms
9.0
The rooms were spacious and very comfortable, providing a perfect space to relax after our daily adventures.
Service
10.0
The staff were incredibly kind and attentive, always ready to assist and enhance our experience.
Location
10.0
The hotel is in an excellent spot right in the center of Saalbach, which made it easy to explore local attractions and access skiing.
Dining
9.0
The food exceeded my expectations, especially at dinner, with a wide range of enjoyable options.
Facilities
10.0
The spa facilities were a highlight of my stay, allowing me to unwind beautifully after a long day.
Scarlett
United Kingdom,
September
2024
9.4/10
My recent stay at this hotel was fantastic! The staff were incredibly attentive and genuinely cared about ensuring a pleasant experience. The food was absolutely delightful with a variety of options that made each meal enjoyable. On the downside, while the spa facilities were great, they could get quite busy during peak hours. Overall, I felt the hotel provided excellent value for the price, especially considering the superb wellness options and engaging activities available.
Rooms
9.0
The rooms were spacious and comfortable, offering a great retreat after a day of adventures.
Service
10.0
The service was outstanding; staff went above and beyond to assist with any needs I had.
Location
10.0
The hotel is perfectly situated in the heart of Saalbach, making it easy to access skiing and local attractions.
Dining
9.0
Dining was a highlight, with a delicious and varied menu that satisfied my taste buds every evening.
Facilities
8.0
The spa facilities were impressive and offered a range of wellness options that allowed me to unwind thoroughly.
Grant
United States,
September
2024
9.0/10
I had a fantastic experience at this hotel, with attentive staff who genuinely cared about our stay. The varied food options for dinner were delicious, and the spa facilities were a perfect way to unwind. While the spacious rooms offered great comfort, there were moments when the dining service could have been quicker. Overall, it was a delightful stay with a few minor improvements that could enhance the experience even more.
Rooms
9.0
The rooms were spacious and incredibly comfortable, which made the stay very relaxing.
Service
9.0
The team provided kind and attentive service throughout our stay.
Location
10.0
The hotel has an excellent location in the heart of Saalbach, making it very convenient for skiing and exploring the area.
Dining
8.0
The food was of high quality, especially the varied dinner options, though some service delays were noted.
Facilities
9.0
The indoor and outdoor pools were a highlight, providing great spots for relaxation after skiing.
Delicious food variety
Occasional dining service delays
William
United States,
September
2024
9.2/10
I had a wonderful stay at this hotel, enjoying a delicious variety of meals and an excellent spa experience that truly helped me unwind. The spacious rooms were comfortable, and the location in the center of Saalbach made accessing activities easy. While the WiFi was reliable, it would have been nice to have more options in the dining area. Overall, I felt it offered great value for money.
Rooms
9.0
The rooms were spacious and comfortable, providing a relaxing retreat after a long day.
Service
10.0
The service was exceptional, with staff going above and beyond to ensure a great experience.
Location
10.0
The hotel is ideally situated in the center of Saalbach, making it convenient to reach ski lifts and local attractions.
Dining
8.0
The dining experience was delightful, with a varied menu that showcased well-prepared meals, although I would love to see more options available, especially for breakfast.
Facilities
9.0
The spa facilities were a highlight of my stay, allowing for ultimate relaxation, and the pools were engaging for both leisure and recreation.
Variety of meals
Limited breakfast options
Lindsay
United Kingdom,
August
2024
9.2/10
My stay at this hotel was truly delightful. The staff went out of their way to ensure all my needs were met, and I loved the spaciousness of the rooms. The dining options were fantastic, especially the dinner menu which offered a great variety. Although I had a wonderful time, a few extra choices at breakfast would have made it perfect. Overall, it felt like a luxurious retreat, especially with the exquisite spa facilities and inviting pools.
Rooms
9.0
The rooms were spacious and incredibly comfortable, providing a lovely retreat after a day of skiing.
Service
10.0
The service was outstanding; the staff were attentive and genuinely friendly, making my experience all the more enjoyable.
Location
10.0
Situated right in the heart of Saalbach, the location was ideal for both skiing and exploring local attractions.
Dining
8.0
The variety and quality of the food were impressive, especially during dinner. Breakfast was good but could have used a few more options.
Facilities
9.0
The spa and pool facilities were exceptional and provided great relaxation after my outdoor activities.
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